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| Services for Licensed Customers: |
- Technical Support
- Toll Free Number
- (866) Meta-555 - (866) 638-2555
- 6AM PST - 5PM PST (M-F)
- 9AM EST - 8PM EST (M-F)
- After hours pager service for down
systems.
Other after hours calls will be returned on the next business
day.
- Upgrades - Future Releases
- Online Support (via Webex technology)
- Access to Meta5 customer website:
- Knowledge Base
- Download Capsule Examples
- Fix Packs, Corrections
- Enter PTR's to report problems
- Retrieve PTR & PR status report
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